What is the return policy?

Your home is your nest and your story. If you aren't completely delighted with your art, you can return it within 30 days for a refund. Items purchased between November 1st and December 25th can be returned anytime until January 15th of the following year. Please email janet@householdart.com to arrange a return. Shipping fees are not refundable.

My Art Arrived Damaged. What should I do?

Please notify me immediately if art was damaged in transit so I can immediately file insurance claims and arrange a replacement.

My Art Never Arrived. What should I do?

Domestic packages are deemed “lost” after 30 days from the shipment date. US and International packages are deemed “lost” after 60 days from shipment date. I cannot consider a packages “lost” until after the posted date. Please wait until that time to contact me. I will then replace the missing item if it is available. If the print is no longer available, you will be given a refund in the form of account credit for any lost item.